Introduction
Austria Extended Stay Guide ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you:
- Contact us via email
- Submit feedback or suggestions
- Share your travel experiences
This may include your name, email address, and any information you choose to include in your correspondence.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
- General geographic location (country/city level)
Cookies and Similar Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality, such as remembering your cookie preferences.
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve our content and user experience.
Managing Cookies
When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept or decline non-essential cookies. You can also manage cookies through your browser settings at any time.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested information
- Improve our website content and user experience
- Analyze website traffic and usage patterns
- Maintain the security of our website
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- With service providers who assist in operating our website (subject to confidentiality obligations)
External Links
Our website contains links to external websites, including official tourism resources and accommodation platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to object to processing of your data
- The right to data portability
To exercise any of these rights, please contact us using the information provided below.
GDPR Compliance
For visitors from the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:
- Your consent (which you can withdraw at any time)
- Our legitimate interests in operating and improving our website
- Compliance with legal obligations
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Email correspondence is typically retained for up to two years unless a longer retention period is required or permitted by law.
Children's Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights regarding your personal data, please contact us at:
privacy@austria-extended-stay.guide
Additional Resources
For more information about data protection in Austria, visit the Austrian Data Protection Authority.